VIP CONCIERGE
Your airport journey,
handled from kerb to gate.
A dedicated assistant meets you, carries your bags, and walks you through check-in, security and boarding — booked in 60 seconds with transparent ₹ pricing, no card needed.
Our assistance, in pictures
A real person for every kind of journey
SENIOR CAREYour parents — handled with care.
Wheelchair, baggage, and a Hindi/Punjabi-speaking greeter who stays with them door-to-door.
Senior & elderly-parent assistance →
VIP CONCIERGE
PORTERWe carry the bags.
ACCESSIBILITYTravel without limits.
Mobility support at every Indian airport — included, never an add-on.
What you'll receive
Real-time updates, the whole way through.
From the moment your assistant meets you to the second you're through security, you get WhatsApp updates with photos — so you (and your family) always know exactly where things stand.
Book your assistant →Hi! I'm Vikram, your airport greeter for QP 1102 at Delhi T2. I'll meet you curbside at 09:00.
🚗 I'm at Gate 5, Departures. Look for the orange placard with your name.
✅ Checked in, boarding pass done, bags tagged. Walking you to security.
🛫 You're through. Gate 24A. Have a great flight!
Why book here
Honest pricing. Real ratings. No card games.
Other airport-assistance providers hide prices behind credit-card eligibility checks. We don't.
| Feature | Us | Typical competitor |
|---|---|---|
| Transparent pricing shown upfront | ✓ Yes — from ₹899 | Hidden / card-gated |
| Book without a special credit card | ✓ Yes | Often card-eligibility required |
| Verified customer rating | ✓ 4.3★ Google | Vague claims |
| Booking time | ✓ ~60 seconds | Multi-step eligibility check |
| Domestic India specialist | ✓ Yes — 13 airports | Generic / international |
| Live WhatsApp journey updates | ✓ Yes | Rare |
What you get
Exactly what we do for you
No vague promises — here's every part of the service.
Porter & baggage
We carry and manage your bags from kerb to check-in (or baggage belt to taxi on arrival).
Meet & greet
A dedicated assistant meets you with a named placard and stays with you through the airport.
Check-in & boarding help
We walk you through check-in, security and to your boarding gate — any airline.
Fast-track (where available)
Skip the long queues at security/immigration at supported airports.
Wheelchair & senior care
Full assistance for elderly parents and travellers with mobility needs.
Live WhatsApp updates
Photo + status the moment we meet you, collect bags, and see you off.
Transparent pricing
No hidden gates. No card required.
See the price before you pay — exact figures per airport in the booking flow.
Basic
Per traveller
Includes
- ✓Receiving guest at curbside with trolley
- ✓Baggage handling
- ✓Entering into the terminal building
- ✓Airline check-in support
Premium
Per traveller
Includes
- ✓Dedicated assistance from curbside meet & greet
- ✓Golf car / Buggy facility (as per terminal concept)
- ✓Complimentary Porter
- ✓Hand or check-in baggage assistance
- ✓Airline check-in process
Where we serve
Assistance at every major Akasa airport
How it works
Three steps. Sixty seconds.
Tell us your flight details
Airport, date, flight number, passengers. Pick a tier — see the exact price instantly.
We assign your assistant
Confirmed by WhatsApp + email. We track your actual flight, not just the schedule.
We meet you & handle it
Curbside or at the gate. Photo + name on WhatsApp. Bags, check-in, security — sorted.
FAQ
Akasa passengers ask us
What is Akasa Air airport assistance?+
It's a premium meet-and-assist service at 13 Indian airports — open to travellers on any airline. A trained assistant meets you at the terminal, helps with baggage, walks you through check-in, security and boarding (departures) — or receives you at the gate and escorts you to your taxi or pickup (arrivals). It makes every airport journey smooth, especially for senior citizens, families and first-time flyers.
How much does it cost?+
Unlike others who hide prices, we show them clearly. Assistance starts at ₹899 for Basic, with Premium and Elite tiers for more hands-on help (lounge, dedicated escort, fast-track). Final price is shown before you pay — no surprises, no eligibility gates.
Which Indian airports do you cover?+
Delhi (DEL), Mumbai (BOM), Navi Mumbai (NMI), Bengaluru (BLR), Hyderabad (HYD), Ahmedabad (AMD), Jaipur (JAI), Lucknow (LKO), Thiruvananthapuram (TRV), Guwahati (GAU), Mangaluru (IXE), North Goa Mopa (GOX), and South Goa Dabolim (GOI) — 13 airports across India. Any airline, any flight.
How is this different from the airline's own service?+
Akasa's cabin and ground crew handle your flight; we handle YOUR personal journey through the airport — porter, navigation, queue assistance, and a real person dedicated to you from kerb to gate. You get WhatsApp updates the whole way.
Do I need a special credit card to book?+
No. Some services require a specific card for 'complimentary' access — we don't. Anyone flying from our 13 airports can book directly, pay transparently, and get the same high-quality assistance — regardless of airline.
How soon before my flight should I book?+
Ideally 6+ hours before departure so we can assign and brief your assistant. Booking same-day is possible (a small express surcharge applies for under-24-hour bookings). For arrivals, we track your actual flight and are at the gate when you land.
Flying Akasa? Let us handle the airport.
Transparent pricing, a real person dedicated to you, and WhatsApp updates from kerb to gate.
